PATIENT CARE

Frequently Asked Questions

How do I get an appointment?
Our Patient Services team can help you determine your eligibility for our treatment options. Once you’ve done a brief intake over the phone, your Patient Services Specialist will set you up with a consultation at your local Actify treatment center.
How often do I need to visit your office for treatment?
For Spravato treatment, you’ll come in twice a week for about 4 weeks. After this you’ll move into a maintenance period and you’ll work with your Actify provider to determine the frequency of your treatments.

For TMS, treatment is delivered on a Monday through Friday basis for 4-6 weeks, and then tapered off. Time in the office is approximately 30 minutes.

For Ketamine Infusion Therapy, you’ll have an induction of 6 treatments over the first 3 weeks. Responders will then taper to maintenance infusions at a frequency you determine with your Actify provider.
Do I have to stop my other medications?
There are very few medicines that can not be taken in combination with treatment at actify. For treatment planning purposes, please contact us with any questions regarding interactions between your current medications and your treatment plan.
Are there side effects?
For patients receiving Spravato or ketamine, side effects may include a dreamlike or “floaty” feeling, nausea, headache, or brief and mild elevations in blood pressure. With TMS, some patients report lightheadedness or headache during or after treatment.
What is Cognitive Behavioral Therapy?
Cognitive behavioral therapy (CBT) is a skill-based talk therapy focused on the relationship between a person’s thoughts, feelings and behaviors. CBT aims to provide a set of tools that allow the patient to manage negative thoughts by doing things like questioning the validity of these thoughts, altering one’s negative core beliefs, and ultimately changing one’s behaviors.
What is Telepsychiatry?
Telepsychiatry is the delivery of psychiatric assessment and care via live video conferencing. During telepsychiatry sessions, the patient and provider can see, hear, and interact with one another in real time. Both in-person and telepsychiatry appointments follow the same clinical guidelines; treatment plans, including prescription medicine, can be created and implemented at both.
What is Spravato?
Spravato (nasal esketamine) has been FDA-approved for the treatment of depression in patients who have not responded to 2 or more treatments. Esketamine, also called s-ketamine, is “one half” of ketamine ⁠— the other half being r-ketamine, its mirror image molecule. Spravato is administered in a certified office setting by psychiatrists. This medication has been shown to treat depression more rapidly than conventional antidepressants.
What is Transcranial Magnetic Therapy?
Transcranial Magnetic Stimulation (TMS) is an FDA-approved treatment for depression that is a non-invasive, in-office, well-tolerated procedure. TMS uses an MRI-strength magnetic coil to deliver a low-energy pulse to a targeted area of the brain. This is a procedure that does not involve medication.
What is Ketamine Infusion Therapy?
Ketamine infusion therapy is a treatment option for depression and some anxiety disorders. During treatment, patients are connected to an IV and administered a very low dose of ketamine for about 40 minutes. Ketamine infusion therapy is a safe, evidence-based, rapid-acting option to help manage treatment-resistant depression and anxiety symptoms.